Transportation Demand Management (TDM) As a service to university community members who have registered their bicycles, the Department of Facilities will provide assistance in removing bike locks for individuals who have lost their lock keys or combinations. This service is available at no charge. Proof of ownership is required prior to the removal of the lock. Your bike must be registered with the University prior to lock removal and you must be present at the time of lock removal with valid ID. Please complete the information below. Whenever possible, requests for lock removals are generally processed the following business day and removals can be scheduled for Monday - Friday. Late day submittals may take up to 48 hours to be processed. Required Information Owner Name Email PUID Phone Number Make/Model Color Bike Location Decal # Preferred Time of Lock Removal (select one) 8:00am 10:00am 2:00pm Date of Lock Removal Cannot be today's date. Please note: Bike locks are available for purchase for $30 at the Transportation and Parking office.