TPS-sponsored TPS offers several fully-subsidized Lyft Passes to support comprehensive transportation options between University facilities for faculty, staff, and students. Subsidized Lyft passes are to be used for University business needs only. Between campus facilities Transportation and Parking Services offers the Campus Connection Lyft Pass for University transportation needs to and from campus for University office facilities not serviced by TigerTransit: 701 Carnegie 100 Overlook 600/619 Alexander 693 Alexander (from select locations) Forrestal campus (from select locations) Between campus facilities and regional transit Employees and students in campus facilities without direct transit options to/from Princeton Junction (Canal Pointe, Forrestal, PPPL) enrolled in the University's 50% transit subsidy also qualify for a Lyft pass offering a limited number of fully subsidized rides to/from Princeton Junction as part of their daily commute needs. Late at night Pilot Late Ride service available for graduate students. Participating graduate students will receive up to 4 free Lyft rides per month between campus academic buildings and graduate housing locations between 3:00 AM and 7:00 AM daily when TigerTransit is out of service. Ready to rideshare? Travel between University locations not served directly by TigerTransit for University business needs or create a custom Lyft program with direct billing to your department.Get started with Lyft Lyft Safety-Net Fund for Off Campus Care The Office of Campus Life provides a Lyft Pass for transporting students to and from all therapy and medical appointments. A student may submit a request for the Lyft ride through the Safety-Net Fund application on the Campus Life webpage. Department-sponsored Princeton University’s partnership with Lyft allows for department administrators to set up a Lyft program to meet a transportation need in your department not solved by one of TPS's parking, TigerTransit, Carshare, or existing Lyft Pass services (Lyft rides to be invoiced to department). Benefits of a department Lyft account Set up business travel direct billing and auto-payments. Centrally manage campus guest transportation needs. Create one-time or reoccuring transportation solutions for off-campus student programs and events. What programs your department can design with Lyft Recurring Lyft Pass: An automated solution for rides that recur regularly. Allows you to assign a monthly dollar amount to program participants that they can use towards Lyft rides each month. Customizable: you can restrict the rides by date, time, and location and customize the value. Departments provide a list of eligible riders who will receive Lyft Pass. Eligibility verified by @princeton.edu email address. One-Time Lyft Pass: For one-off events or non-recurring rides. Departments can purchase codes for one-off events and rides for non-recurring programs. Can be restricted by date, time, location, max redemptions, and value. To set up your own event code, you can also go to the Lyft Events Portal. Lyft Auto Pay: Allows faculty and staff to directly bill rides to a corporate account. Hassle-free expensing (integrates with Concur). A simple way for faculty and staff to separate business related rides from personal rides. Lyft Concierge: Web-based portal for booking trips on a rider’s behalf. Enables you to request rides for people who don’t have the Lyft app. The Concierge platform offers a user-friendly booking interface that is compatible with any internet-enabled device. How to create a department program Complete the Lyft Request form using the option "Create a new Lyft Pass for my department." TPS will reach out to discuss your specific transportation needs and help you develop a Lyft Pass plan. Receive a program confirmation and portal training details, which will give you the tools the manage your department's program. Lyft Pass FAQ Princeton University staff are not able to provide Lyft technical or customer support. If your question related to your Lyft app or your Lyft account are not covered by the below commonly asked questions, please contact the Lyft Support Center. What should I do if I did not receive an email to join my Lyft Pass? Please check your spam or junk folder in your email for your Lyft Pass email. If you are unable to locate your Lyft Pass email, please contact your Lyft Pass administrator. What do I do if my Lyft Pass isn’t applying to my trip? Confirm your Lyft Pass and Lyft account are linked to the same email address. If your pass was sent to your Princeton.edu email but you are logged into your Lyft account linked to your personal email, your Lyft Pass will not be available. Confirm your Lyft Pass is active on your account. Tap on “Payment” in the left-hand menu in your Lyft App. If your Lyft Pass is not showing under “Payment” and you are logged into the correct account, contact your Lyft Pass Administrator. Confirm you do not have your Business Profile activated on your Lyft Pass. Lyft Passes only apply to non-Business Profile trips. Ensure the ride you are trying to book meets your Lyft Pass criteria and you have rides remaining - Tap on “Payment” from the left-side menu in your Lyft App and then tap on the Pass name to see your current usage and ride criteria. Uninstall and reinstall the app. Log back into your account to book the ride again. Contact your Lyft Pass Administrator or Transportation & Parking Services via the Service Point for assistance. Princeton University staff are able to provide troubleshooting guidance. For Lyft account or app technical support, you may need to contact the Lyft Support Center. Why do I have to add a payment method if Princeton University pays for my rides? Lyft requires a payment method for non-eligible rides, any additional tips, as well as any rider-incurred fees including no-show, cancellation, and damages. Can I use Lyft to be dropped off at a building along Elm Drive? Lyft, along with other rideshare services, are not permitted past the south Elm Drive guard booth to help maintain security and Princeton’s walkable campus. Individuals with temporary or permanent mobility needs may reserve curb-to-curb transportation with TigerAccess, the University’s paratransit van. Learn more and sign-up. Are tips covered by Princeton University? TPS has elected to automatically cover 20% of the ride cost for all TPS-sponsored Lyft Passes. Tips are invoiced separately and labelled “Additional Charge” or “Added Tip”, neither of which are charged to your account payment method. Additional tips on top of the automatic 20% tip are considered a personal choice and personal expense. Can someone come with me on my Lyft ride? Yes. A rider can have as many people as the driver has seatbelts. Princeton University encourages carpooling by Lyft Pass riders to help reduce the total number of drivers needed to meet local Lyft ride requests and limit local traffic impacts. Are there age restrictions for riders with Lyft? A rider must be 18 years or older to sign up for a Lyft account. Unaccompanied minors are prohibited from traveling with Lyft, but may ride accompanied by a Lyft Pass holder. How can I temporary remove my Lyft Pass to take a personal trip? If you are looking to request a personal trip that meets your Lyft Pass criteria and do not want your Pass to apply, please complete the following steps after you have taken your ride. On the "Rate & Pay" page, before you close out your personal (non-employment) ride: Tap Personal [Credit card XXXX] + Credits. Tap Change applied promos. Select None or another promo you’d like to apply. Lyft administrator resources Lyft Portal Overview: Learn about the Lyft Portal and how Princeton University departments are creating custom transportation programs. Lyft Support: Explore Lyft administrator guides for Lyft Concierge, Lyft Pass, and more. Lyft Pass Template: Download template to help you design your Lyft programs.